Mental health support for aged care residents

What is available?

Primary Health Tasmania has commissioned Richmond Fellowship Tasmania to deliver in-reach psychological treatment services for people living in aged care facilities who have mild to moderate mental illness.

Services are provided by:

  • psychologists
  • mental health nurses
  • mental health occupational therapists
  • mental health social workers.

Short-term psychological interventions of up to 10 sessions of care are available under this service.

Who is eligible?

Residents of aged care facilities who have mild to moderate mental illness.

Where is it available?

These services are available statewide. In-person services are delivered on site at the residential aged care facility as individual and/or group sessions, and phone or video (screen-to-screen) services are also available to residents.

Who can make a referral?

Referrals include self-referral or referral from family and friends, community visitors, Aged Care Assessment Team members, residential aged care facility staff and health professionals, including GPs. 

What is the IAR level of care? (information for health professionals)

This is an Initial Assessment and Referral (IAR) Level of Care 3 (moderate intensity) service. More information about IAR is available here.  

How much does it cost?

This service is free to eligible people, where service capacity exists. 

I need help now. Where should I go?

Please note: Primary Health Tasmania does not deliver health services or crisis/emergency support. 

  • Your regular doctor should always be your first point of call if you need medical or mental health care.
  • In an emergency, call Triple 0 (000) for Ambulance, Fire or Police
  • For information about health services open at night, public holidays and weekends, go to: or call healthdirect Australia on 1800 022 222.

The following helplines are also available for urgent assistance:

  • Access Mental Health (Tasmanian Government) 1800 332 388
  • Lifeline Crisis Help 13 11 14
  • Kids Helpline 1800 551 800
  • Drug and Alcohol Counselling (after hours) 1800 811 994
  • Poison Information Centre 13 11 26.


Who provides the service?

  • Richmond Fellowship Tasmania
    6228 3344